Do you know Big Bazaar at Ambiance Mall, Gurgaon won’t accept your baggage shopped from their store at their baggage deposit box, but would gladly entertain you when accept good purchased at Reliance Hyper, Vishal Megamart … almost anything as long it doesn’t contain any explosive material [...I am not sure if they even check the bags before accepting it]. Read on.

I had a enlightening moment while shopping at FutureBazaar – Big Bazaar at Ambiance Mall, Gurgaon. I had shopped 3 bag-full of grocery at the store known for its discounted goods. After I came out I realized I had missed a couple of important of items. I went to their baggage deposit counter to keep the bags filled with stuff I had purchased from the store. To my horror the Big Bazaar staff told me that he can’t deposit the bag as it is from Big Bazaar. I reasoned with them that I have to purchase some extra items from the store (in my world a new customer means possibility of a new pay-hike) but this failed to register into his logical calculative mind and he asked me to talk to customer care cell.

The bespectacled young guy was even more pain in *** (in you know what)!

Customer Care Rep: Why would you need to go back into the store since you have already bought a lot of stuff?
Ankit (Trying to retain my temper): I have to buy a couple of items which I forgot to buy earlier. For doing that I have to keep the bags at baggage drop box.

Customer Care Rep: What do you want to buy! You can keep the stuff in your vehicle Or keep at some other store and return.
Ankit (Now irritated): Food Items, … On second thought, I don’t want to discuss this further, my guess is you don’t want me to shop from Big Bazaar.

That made me think – why do I go through the pain of visiting these dim witted people at first place. Saving money and getting a bargain is not on top of my daily agenda. Maybe next time I would pay visit to my friendly neighborhood general sunny general store who bores me with his irritating jokes but still is pleasantly antiquate in keeping the stuff I require and helping me out by constantly going out of way. Hail! IQ.

Food for thought – Is this why Human Relationships work where Machines and Big Corporations fail!